CUSTOMER CARE HELP

CUSTOMER CARE TEAM

The Wander Parlour's Customer Care Team is available: Monday-Friday 10am-6pm CST.

All inquiries sent outside of regular business hours will be addressed the next business day.

 Responses from our team will be received within 48-72 hours.  

All orders purchased directly from The Wander Parlour that are received within regular business hours will be processed and handled within 2-3 business days. 

Once processed and handled, orders will be shipped according to preferred shipping method.


The Wander Parlour currently offers the following shipping methods within the United States. 


1) First Class Standard Shipping 2-10 days: $8.00-$13.00

2) Free Standard Shipping on all orders over $75.00


*Please note that you may receive your order in separate packages as our products come from a variety of brands and vendors.  

Covid-19 Shipping Update

Due to the ongoing Coronavirus (Covid-19) crisis, please be advised that processing times may be delayed. Please know we are working really hard to get your order to you as quickly as possible. Once your order ships, you'll receive a confirmation email that allows you to track the delivery status.

 Please contact hello@thewanderparlour.com with any inquiries.  Thanks for understanding and supporting us!  

PAYMENTS

The Wander Parlour accepts payments from all major credit card carriers including Visa, Mastercard, and Amex.

We also accept payments through Paypal and Amazon Pay, Google Pay, Shop Pay, and Apple Pay.